The rules of the road. The honest version is: pay your subscription, don't break the law, own your data. The detail follows.
Last updated: 1 January 2026
These are the terms on which you may use the Barlo service. By creating an account, you accept them. If you don't accept them, please don't use the service. "Barlo", "we", "us" means Barlo Ltd, a company registered in England & Wales.
You must be at least 18 to open an account. You're responsible for keeping login credentials and PINs secure, and for the actions of users you invite. Tell us promptly if you suspect unauthorised access.
Barlo provides cloud-based inventory, reorder and reporting tools for hospitality venues. We may add, change or remove features from time to time. We'll give reasonable notice of material changes that adversely affect your use.
Prices are quoted in GBP. You'll be charged monthly or annually in advance from the end of your 14-day free trial. Failed payments may pause your account after 7 days. You can cancel any time — your account stays active until the end of the paid period. Billing queries and invoices: billing@barloapp.co.uk.
The 14-day trial is free and requires no card. At the end of the trial, you choose a plan to continue. Trials are limited to one per organisation.
Don't use Barlo to break the law, infringe rights, send spam, attempt to access other customers' data, reverse-engineer the service or use it to provide a competing product. We may suspend accounts in serious breach.
You own your data. We process it as a data processor on your behalf to provide the service, in accordance with our Privacy Policy and a Data Processing Addendum available on request. You can export your data at any time in CSV.
Barlo and our trademarks, software and content remain ours. You get a non-exclusive, non-transferable licence to use the service for your venue for the duration of your subscription. Each subscription covers one venue.
We target 99.5% monthly uptime. Planned maintenance is announced in-app. We're not liable for downtime caused by your internet, your POS provider or events outside our reasonable control.
Nothing in these terms limits liability for death, personal injury caused by negligence, fraud, or anything that can't be limited by law. Otherwise our total liability to you for any claim is limited to the fees you paid us in the 12 months before the claim.
You can cancel any time from within the app. We can terminate for unpaid invoices, material breach, or if we stop offering the service (with reasonable notice and a pro-rata refund of unused prepaid fees).
We may update these terms. Material changes are notified by email or in-app at least 30 days in advance. Continued use after the effective date constitutes acceptance.
These terms are governed by the laws of England & Wales, and disputes are subject to the exclusive jurisdiction of its courts.
General enquiries: hello@barloapp.co.uk. Support: support@barloapp.co.uk. Billing: billing@barloapp.co.uk. Automated service emails come from noreply@barloapp.co.uk — that mailbox isn't monitored. Real replies from a UK team.